Anyone who has a teenager will recognise this moment, especially after the weekend. You are speaking clearly and calmly, doing everything you know works, and still nothing seems to land. The same thing can happen in professional partnerships. Most relationships flow naturally. We build trust, navigate complexity, influence outcomes, and create shared understanding. Then suddenly, in one particular relationship, none of the usual approaches seems to work. I find that uncomfort

Last week, I reflected on the power of passion and how it inspires those around us. But passion on its own isn’t enough. For it to truly land, we have to speak in a way the other person can hear and connect with. It’s a simple but powerful reminder: the language we use has the power to create powerful ripples, far beyond what we realise. Whether you are cultivating a relationship to advance your philanthropy or just in your personal life, the right approach makes all the diff